Delivery

Delivery options for each product are listed on the relevant product page.

Delivery guide

Cut off times specified are given as a guideline only. Always check the Product Page for accurate delivery information.

*Delivery costs for non-standard (eg, heavy, valuable or perishable) items will vary.

Delivery times

Items that are specially made or ordered, delivery is normally within six working days, and often much sooner.

The seller will include details of normal delivery times on their product pages, and will let you know when they aim to dispatch your items once they receive your order.

If you want more information about delivery for a product that you’ve already ordered, please get in touch with the seller directly. You can do this using the contact link on your order confirmation email. If you need further assistance once you’ve done this, get in touch with us – we’ll be very happy to assist.

Very occasionally, unavoidable factors can delay a parcel (bad weather or postal strikes, for example). If this happens the seller will let you know and, where possible and appropriate, will agree a revised delivery date with you. We do ask for your patience if this happens – we’ll be doing our best to sort it out for you. Once your order is on its way, the seller will be in touch again to let you know when you should expect it.

Delivery and promotions

If you take advantage of a discount (such as 10% off), the reduction is usually applied only to the price of the product you’ve chosen, not the delivery cost. Also, any free delivery offers will normally mean standard UK delivery only.

UK delivery of standard items

Most standard orders are delivered within the UK for under £4.75 per seller, and many are free. Delivery costs are worked out according to the product’s size and weight..

If a product is delivered free of charge this is clearly displayed on the product page.

UK delivery of non-standard items

A non-standard item is something that’s considered to be fragile, perishable (like food), of high value, large or heavy, or something that has exceptional delivery requirements. For these products, the above costs won’t apply – you’ll find the delivery cost on the product page.

 

 

Cut off times specified are given as a guideline only. Always check the Product Page for accurate delivery information.

 

 

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